Virtual Office Assistant (Entry Level) Job at Sterling Consulting Solutions, Inc., United States

MEhxTWdLS2t1Q1hzS1RrOEJabHRSdlFXYWc9PQ==
  • Sterling Consulting Solutions, Inc.
  • United States

Job Description

Job Title: Virtual Office Assistant (Entry Level)

Location: Remote

Job Responsibilities:

  • Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
  • Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
  • Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
  • Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

  • Experience: Proven experience in a customer service role or within the travel industry.
  • Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
  • Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
  • Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
  • Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

  • Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
  • Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
  • Professional Development: Access to ongoing training and development opportunities within the travel industry.
  • Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Full time, Remote job, Work from home, Flexible hours, Afternoon shift,

Similar Jobs

JPMorganChase

Part Time Associate Banker Palm Springs (30 hours) Job at JPMorganChase

 ...strong commitment to diversity and inclusion. Using the latest banking solutions combined with cutting-edge financial technology and the...  ...to technology Cash handling experience ABOUT US Chase is a leading financial services firm, helping nearly... 

Pirate Staffing Corp

Drywall and Taper Job at Pirate Staffing Corp

 ...Prepares drywall for painting, wallpapering, or plastering. Measures and cuts drywall panels to fit around spaces like doors and windows, and installs them to studs. Uses drywall compound to fill in and cover joints, screws, nails, and other imperfec Drywall, Skilled Trades... 

Endeavor

Manager Assistant, IMG Models Job at Endeavor

 ...to many of the worlds most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes...  ...sports and entertainment company comprising UFC and WWE. IMG Models is the international leader in model management and talent discovery... 

Legally Highest

Sampling Event Model - Legally Highest Hemp Seltzer Job at Legally Highest

 ...Sampling Event Model Legally Highest Hemp Seltzer About Us Legally Highest specializes in creating buzz around our premium Hemp...  ...lounges) and off-premise (festivals, retail locations), to build brand awareness and loyalty. Our team of industry professionals is passionate... 

Crunch Fitness

Yoga Instructor Job at Crunch Fitness

 ...Crunch Fitness in Fairless Hills is looking for certified Yoga Instructors to join our team! Employees receive free memberships and Crunch also provides free continuing education! Requirements: Maintain valid CPR Certification Nationally Accredited Aerobic Certification...