Job Description

• Prepare instruction manuals.
• Disseminate technical information in easy-to-understand language for a non-technical audience.
• Have technical accuracy in writing user documentation.
• Create software documentation after a thorough collaboration with subject matter experts and technical staff.
• Help other writers in creating documentation.
• bility to take existing and potential content and improve it.
• Convert complex documentation to easy language for multiple audiences.
• Create product manuals with screenshots and tutorials.
• Write documentation for internal teams such as developers and programmers.
• Communicate complex ideas in a concise manner.
• Bachelor's degree or higher in Information Systems, Information Technology, Computer Science, or other related disciplines.
• 6+ years of proven experience in writing technical documentation.
• Understand and explain complex technical concepts.
• Strong research and analytical skills.
• bility to undertake multiple projects and deliver on tight deadlines.
• Excellent technical writing skills.
• Excellent verbal communication skills.
• Solid grip on documentation publishing software such as Zendesk Guide, Camtasia, SnagIt, and other software.
• Good working knowledge of MS Office or Google Docs.
• Detail-oriented.

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