Job Description
Relax and recharge at Loews Ventana Canyon Resort, a top choice among Arizona luxury resorts. Whether you explore the best of Tucson or enjoy the stunning Catalina Mountain range, you can consider us your desert oasis. Welcome to a Sonoran Escape for the Senses.
Job Specific - Reports to work as scheduled, in proper uniform, in accordance with the company's personal appearance standards
- Follows OSHA regulations and all policies and procedures as set forth by the Housekeeping department
- Alters and repairs linens, uniforms, curtains, drapes, bedspreads, and pillows
- Repairs garments delivered by Laundry (example: replaces missing button on shirt)
- Answers and places phone calls to guests regarding needed repairs
- Occasionally visits guestrooms to measure guests to perform clothing alterations or repairs
- Unpacks new uniforms and inspects them for quality and size
- Inscribes new uniforms with identifying marks with marker
- Hangs up uniforms
- Participates in Orientation meetings to size new employees for uniforms
- Maintains employee records regarding number of uniforms issued, size, repairs completed, etc.
- Frequently works near moving mechanical parts
- Encourages a positive attitude among employees and treats guests and other employees with courtesy and respect
- Applies excellent guest relations skills when interacting with guests and staff
- Attends all department meetings as scheduled
- Performs all duties in a timely and professional manner
- Other duties as assigned
General - Promotes and applies teamwork skills at all times
- Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
- Is polite, friendly, and helpful to guests, management and fellow employees
- Executes emergency procedures in accordance with hotel standards
- Complies with required safety regulations and procedures
- Attends appropriate hotel meetings and training sessions
- Maintains cleanliness and excellent condition of equipment and work area
- Complies with hotel standards, policies and rules
- Recycles whenever possible
- Remains current with hotel information and changes
- Complies with hotel uniform and grooming standards
Qualifications - High school diploma or GED
- Minimum five years related experience and/or training or equivalent combination of education and experience
- Good knowledge and work experience in fitting, altering, and repairing uniforms and linens and operating sewing machines
- Service orientation
- Basic English language skills
- Able to read and comprehend simple instructions, short correspondence, and memos
- Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
- Able to sit for extended periods
- Able to push, stand, stoop, bend, and lift items weighing up to 25 pounds repetitively during entire shift
- Able to work a flexible schedule, including weekends and holidays
Job Tags
Holiday work, Work experience placement, Flexible hours, Shift work,