Help Desk Analyst II Job at Robert Half, Scottsdale, AZ

MDNlTGdhT3B0eWJ1S3o0NUNaMXRUZk1lYXc9PQ==
  • Robert Half
  • Scottsdale, AZ

Job Description

Job Description

Job Description

We are offering an exciting opportunity for a Help Desk Analyst II to join our team in Scottsdale, Arizona. Operating within the Real Estate Developers industry, the successful candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and software. This role entails working on tasks that require a deep understanding of various technologies and systems.

Responsibilities:

• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.

• Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.

• Install, modify, and repair computer hardware and software.

• Run diagnostic programs to resolve problems or respond to query escalations.

• Follow up with customers to ensure the issue has been resolved.

• Gain feedback from customers about computer usage.

• Install computer peripherals for users.

• Run reports to determine malfunctions that continue to occur.

• Utilize and maintain knowledge of Microsoft, Citrix Technologies, Database, EO/IR systems, Lotus Notes, and Active Directory.

• Perform Deskside Support and Desktop Hardware Configuration Management.• Proficiency in Citrix Technologies is essential for this role
• Experience with Database management required
• Familiarity with EO/IR systems is a must
• Knowledge of Lotus Notes is necessary
• Proficiency in Microsoft office suite is required
• Experience with Active Directory is crucial
• Understanding of Computer Hardware is necessary
• Skills in Configuration Management are important
• Experience in Deskside Support is required
• Knowledge of Desktop Hardware is important.

Job Tags

Local area,

Similar Jobs

Clearview Building Maintenance

Cleaning / Janitorial Floater Job at Clearview Building Maintenance

 ...Maintenance Inc. is a woman owned commercial cleaning company expanding throughout MidMichigan....  ...Availability to work a late second shift. Eligibility to drive company cars under...  ...Evening shift Monday to Friday Night shift Some weekends Ability to commute... 

Visiting Angels - Grand Junction, CO

URGENTLY HIRING FULL TIME/PART TIME/WEEKEND/OVERNIGHT CAREGIVERS - Grand Junction, Fruita, Palisade, CO Job at Visiting Angels - Grand Junction, CO

 ...Starting Pay $16.50 - $18.00 Per Hour - Full and Part Time shifts, as well as Overnight and Weekend Shifts Available in the Grand Junction, CO area.Visiting...  ...Caregiver Benefits Include:* Accruable Paid Time Off* Sick Pay* Regular Opportunities for Raises and/... 

Christus Health

Clinical Utilization Specialist - Insurance Liaison (Apply in minutes) Job at Christus Health

**Description** _**Summary:**_The Utilization Management Nurse II is responsible for determining theclinical appropriateness of care provided to patients and ensuring properhospital resource utilization of services. This Nurse is responsible forperforming a variety... 

County of Forsyth North Carolina

Custodian - Night Shift Job at County of Forsyth North Carolina

 ...orientated candidates for the position of Custodian. Employees in this position are responsible for the daily cleaning of assigned county buildings during the night shift. The work schedule Night Shift, Custodian, Night, Cleaning, Retail County of Forsyth North Carolina

Oak Street Health

Clinical Documentation Specialist - RBE Job at Oak Street Health

DescriptionCompany:Oak Street HealthTitle: Clinical Documentation Specialist (Full-time)Location: Remote / Central Company DescriptionOak Street Health believes everyone deserves great healthcare the kind you'd want for your own family. We specialize...