Job Description

Job Description

Job Description

Job Summary:
We are looking for a motivated and customer-focused Residential Drain Technician to join our team of Plumbing experts! This role involves diagnosing and resolving residential drain issues while providing outstanding service and identifying areas of improvement, recommending better drainage and water quality solutions. No prior plumbing experience necessary, we provide comprehensive paid training.

Key Responsibilities:

• Perform plumbing and drain inspections for residential and clients.
• Provide some plumbing maintenance and repair services.
• Ensure all work is compliant with safety and building codes.
• Identify sales opportunities and recommend plumbing products or services to clients.
• Present product features, benefits, and pricing to potential customers.
• Meet or exceed sales targets by securing new business and upselling services.
• Provide excellent customer service, build relationships, and ensure client satisfaction
• Document service reports and maintain accurate records of customer interactions.

Qualifications:

• Experience in plumbing service and repair preferred but not mandatory
• Proven sales experience, preferably in home services industry.
• Strong communication and customer service skills.
• Ability to work independently and manage time effectively.
• Valid plumbing license (if required) and driver's license.

Benefits:

• Competitive salary + Uncapped commissions
• Medical, Dental, Vision Benefits - Tri-health, Mercy, HSA
• Paid time off (PTO) & Holiday pay.
• Retirement Savings Plan
• Company Paid Life Insurance
• Ongoing Training & Career Development.
• Company Vehicle + Gas Card
• Uniforms + Dry Cleaning Services
• Cell Phone+ Tablet
• Employee Discounts & Perks

#HLP2

Pay Range

$18—$22 USD

About HELP

For more than 80 years, HELP has provided HVAC, plumbing, and electrical services to families throughout Cincinnati, Northern Kentucky, and Southeast Indiana. To ensure that our clients' expectations are exceeded, HELP takes great care when selecting individuals to join the team. Our employees embrace our commitment to do the job right the first time with good equipment and materials, with honesty and without shortcuts. By embracing this policy, our employees prosper right along with the company and enjoy solid job security. Not a heating, cooling, plumbing or electrical expert? Don't worry. We can teach you everything you need to know!

We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.

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