Job Description

Hi,

Please find one of the urgent jobs opening and send across your updated resume if you are available.

Job Title: EUC/Desktop Engineer

Location : ​ Scottsdale, AZ

Job Type: Full Time​

Salary- 65k to 70k

Responsibilities

Core Technology

• Windows 10 and Windows 11

• SCCM/Autopilot

• Microsoft 365 Suite

• Jabber

• Citrix

• Network wireless and wired

• HP laptops, docking stations

The below responsibilities are indicative of the work required and should not be seen as an exhaustive list.

• Project-based IT work that implements a broadest range of IT equipment, including network equipment, servers, terminals, personal computers, cabling, and related software products.

• Provides advanced, hands-on technical support as escalated from Service Desk.

• Communicates and escalates incidents and requests.

• Logs and tracks incidents and requests; reviews incident and requests.

• Investigates hardware problems and performs minor system hardware and communication connection repairs

• Acts as facility lead on technical project implementations; coordinates infrastructure-based needs for facility based new construction or real estate moves

• Participates in meetings, committees and continuing education to improve individual, departmental and organizational performance

• Aids and trains users on proper use of technology

• Mentors and/or collaborates with other Technical Analysts and other members of GTS.

• Participates in facility-based IT project planning and budgeting, as needed

• Effectively works with regional and other GTS personnel to ensure that division priorities and standards are achieved

• Adheres to and supports GTS standards, policies and procedures

• Performs other duties as assigned

• Must have an executive presence and excellent communication skills. Will be dealing with associate level to executive - both in person and on the phone.

• Demonstrates broad knowledge of technology and solutions

• Proactively manages resources and priorities workload

• Demonstrated ability to multi-task; Possesses strong analytical skills

• Demonstrated customer orientation; strength in analytical, math, and reasoning skills

• Effectively communicates verbally and in writing

• Demonstrated proficiency in MS Office applications

• Provides onsite technology support on projects

• Must be able to drive to assigned sites to complete work

• Overtime may be required in meet project deadlines.

• Sitting for extended periods of time.

• Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices and objects.

• Physically able to participate in training sessions, presentations, and meetings.

• Some travel may be required for the purpose of meeting with clients, stakeholders, or off-site personnel/management (min 30%)

• Valid state driver’s license.

Thanks & Regards,

Disha Ranjan

Talent Acquisition Group-North America

Tata Consultancy Services Limited

Mailto: disha.ranjan@tcs.com

Website:

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