Customer Service Representative Job at FASTSIGNS #381401, Detroit, MI

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  • FASTSIGNS #381401
  • Detroit, MI

Job Description

Job Description

Job Description

Benefits:

  • 401(k) matching
  • Paid time off
  • Wellness resources
FASTSIGNS Detroit is hiring for a Customer Service Representative to join our team!

Benefits/Perks:

  • Competitive Pay
  • Paid Vacation & Holidays
  • 4% 401(k) Company Match
  • Employer Contributions to a Health Savings Account (HSA)
  • Employer-Paid Telehealth Access Convenient, 24/7 virtual care for you and your family
  • Ongoing Training & Growth Opportunities
  • No Nights or Weekends MondayFriday schedule

A Successful FASTSIGNS Customer Service Representative Will:

  • Greet and engage clients via phone, email, and in-person
  • Understand client needs and propose signage solutions
  • Prepare accurate quotes and manage job tickets through to production
  • Coordinate with our design and production team to ensure jobs meet specs and deadlines
  • Build strong relationships that turn one-time customers into repeat business

Ideal Qualifications for FASTSIGNS Customer Service Representative:

  • 2-3 years of retail or counter sales experience preferred
  • High school diploma or equivalent
  • Outgoing, responsive, eager to learn and has the ability to build relationships
  • Great listening and organization skills
  • Ability to sit for long periods (4 hours or more)
  • Ability to view a computer screen for long periods (4 hours or more)
  • Ability to work under pressure to output high volume, high-quality work

Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!

Job Tags

Weekend work,

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