Job Description

Job Description

Job Description

Job Summary:

The Client Relationship Specialist works in the front lobby and provides the first impression for clients by providing WOW client service.

Supervisory Responsibilities:

• None

Duties/Responsibilities:

• Welcomes patients and clients to the hospital by greeting patients and clients in person and on the telephone and answering inquiries or referring questions to other staff members

• Update patient records

• Process payments

• Retrieve prescriptions

• Assist clients with pet supply and grooming purchases

• Maintains front lobby area in a clean, neat, and orderly condition

Required Skills/Abilities:

• A calm, compassionate, and reassuring demeanor with the ability to deal with the public and assist distraught clients

• Basic office skills such as typing, filing, and professional phone etiquette

• Good organization skills

Physical Requirements:

• Prolonged periods sitting at a desk, reading and working on a computer

• Must be able to lift up to 40 pounds at a time

• Walking, sitting, squatting, pushing, pulling, using hands and fingers

• Assist in animal restraint or helping animals on/off scale

#ZR

AZPetVet is a growing family of animal hospitals with locations throughout the Greater Phoenix area. In 1984, the first practice (Arrow Animal Hospital) opened in the Glendale area. Today, that practice has grown to a family of 21 cooperative hospitals built upon the principle of outstanding care.

Company Description

AZPetVet is a growing family of animal hospitals with locations throughout the Greater Phoenix area. In 1984, the first practice (Arrow Animal Hospital) opened in the Glendale area. Today, that practice has grown to a family of 21 cooperative hospitals built upon the principle of outstanding care.

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