Job Description
Case Worker - Health Educator
Department: Community Health & Research Center
Location: Dearborn, MI
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Job Title: Case Worker - Health Educator
Job Status: Full-time
Job Summary: Under general supervision, the Case Worker - Health Educator uses advanced skills gained through training and experience to provide specialized educational counseling services within an assigned functional area. Regularly communicates information to clients regarding program services. Follows established procedures to perform routine tasks and receives general guidance and direction to perform other work with substantial variety and complexity requiring limited decision-making responsibility. Originality and ingenuity are required to locate, select and apply appropriate procedures, processes and techniques to assignments that are broad in nature. Resolves most questions and problems and may serve as a resource to others in resolving complex problems and issues. Routine contact with internal and external customers is required to obtain, clarify or provide facts and information.
Essential Duties and Responsibilities:
Provide advocacy and information regarding assigned program objectives to clients
Document all services in compliance with the agency-s quality assurance plan
Report on program progress at required intervals per funding guidelines
Create educational/program marketing materials targeted toward assigned program including newsletters, Facebook and websites
Participate in analytical analysis of the program and identification of participant characteristics
Organize activities and/or fundraising events in support of program objectives
Provide technical and administrative support for assigned functional area activities
Maintain agency confidentiality and client-s privacy
Maintain currency regarding services provided to clients
Follow the funding sources requirements and CARF standards applicable to the services provided
May attend training events, meetings and conferences as needed to fulfill funding requirements
May translate and interpret information for non-English speaking clients as needed
May conduct presentations to audiences of various sizes and demographics
May assist and enroll clients in programs, services and benefits offered and referring clients in need of other services outside the scope of the area
Operate standard office equipment and use required software applications
Perform other duties and responsibilities as assigned
Knowledge, Skills and Abilities:
Knowledge of:
Community resources including social services agencies and crisis intervention providers
Processes, rules and regulations of various services and funding agencies surrounding the eligibility and maintenance of the services being received
Skill in:
Communicate effectively, both orally and in writing
Instructing others on how to do a task
Operating standard office equipment and using required software applications for program area and other applications, including Microsoft Office
Ability to:
Partner with other functional areas to accomplish objectives
Organize and prioritize multiple tasks and meet deadlines
Communicate effectively, both orally and in writing
Speak and write in English. Ability to interpret, speak and write in Arabic, Spanish or other native language of the predominant service population is preferred
Maintain confidentiality of agency and client information
Educational/Previous Experience Requirements:
Minimum Degree Required:
Associate degree
Required Disciplines:
Business, Marketing, Public Health, Social Work or Human Services based on assigned functional area
~and~
At least two years of experience in sales, marketing, public health, social work or human services or any equivalent combination of experience, education and/or training approved by Human Resources
Licenses/Certifications:
Licenses/Certifications Required at Date of Hire: None
Working Conditions:
Hours: Normal business hours, some additional hours may be required
Travel Required: Local travel may be required
Working Environment: Climate controlled office
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Job Tags
Full time, Local area,