Job Description

Innova Solutions is immediately hiring for an Call Center Specialist with Corporate Company experience(Hybrid)

Is this the role you are looking for If so read on for more details, and make sure to apply today.

Position type: Fulltime/Contract

Location: Westborough Massachusetts 01581 (Hybrid)

Duration: 12 Months(With Possible Extension)

Payrate:$25/hr

Hybrid Role

As a Customer Service Representative you will:

Provides quality customer service and support to customers on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner.
Executes all correspondent requisites in a timely and accurate manner with an understanding of the underlying business and specific customer needs.
Provides product knowledge and technical assistance as necessary.
Responds to customer inquiries. Investigates and corrects errors in customer accounts and statements.
Maintains correspondent accounts in accordance with applicable regulations and policies, ensuring regulatory compliance and minimizing exposure related to assigned processing tasks.
Enters information a computerized database. Communicates any problems or issues to management.
To perform this job successfully an individual must be able to perform each essential duty satisfactorily.
Responds to customer verbal and/or written inquiries. Records details about customer inquiries.
Helps resolve complicated customer complaints. Coordinates and expedites customer inquiries to other departments for resolution.

Thank you!

Naveen Kumar

Associate – Recruitment

vanka.naveen@innovasolutions.com

(+1) 678-648-7382
Remote working/work at home options are available for this role. Innova Solutions

Job Tags

Full time, Contract work, Immediate start, Remote job,

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