DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™. Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.
As a part of Customer Experience Operations (CXO), the Field Operations team is the voice of the company to our customers with a focus on resolving customer issues, preventing future problems, and promoting our services, while listening, connecting and caring for the customer through voice and chat interactions.
The Wireless Account Security Rep plays a crucial role in mitigating and preventing fraudulent activities on Boost Mobile member accounts by using tools and strategic questions to verify the identity of callers who are unable to verify with a frontline representative. The Wireless Account Security Rep also supports a variety of transactions on accounts once identity verification is passed.
Primary job duties include:
What is in it for you?
We encourage personal and professional growth by supporting you with all the tools to advance your career.
At Dish, we celebrate and embrace diversity and inclusion, where all people are welcome and supported. Learn more about how our employees come together, share common interests and make valuable connections, both in and out of work; Employee Resource Groups .
From versatile health perks to new career opportunities, check out our benefits on our careers website .
Candidates need to successfully complete a pre-employment screen, which may include a drug test.
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